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Water eStore (Canada) logo

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Shipping & Returns

Shipping Policy

Water eStore Shipping Policy. Welcome to the Water eStore Shipping Policy! Below you'll find everything you need to know about our shipping rates, timelines, and destinations. Free Shipping: Orders over $75 ship free. Subscriptions Ship Free: All sub

How long does delivery take?

Delivery times vary depending on what you order. Smaller items like filters and parts often ship out quickly—sometimes even the same day! Custom-built systems, on the other hand, may take 1–2 weeks as we assemble and test them with care. We’re a smal

Return Policy

Water eStore Return Policy. You can return most items within 30 days of the delivery date. After 30 days, we’re unable to issue a refund or provide store credit. Condition: Unused, uninstalled, and in original packaging. Proof of purchase: Your Water

Restocking Fee

All returned products are subject to a 10% restocking fee. This fee helps cover:. Product inspection. Repackaging. Warehouse handling and processing. The restocking fee will be automatically deducted from your refund once the return is approved. If y

Freight Shipping FAQs

If you’re here, you probably just received an email letting you know that your order is shipping via freight, not your standard delivery. That’s because some of our larger systems and components need a little extra care and coordination. Below is eve